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Fire & Water - Cleanup & Restoration

Archived Blog Posts

How to Prepare your Sparrows Point Business Before Disaster Strikes

10/14/2021 (Permalink)

Here are the top things to do to prepare your business from flood damage before the storm strikes 

BEFORE THE FLOOD

  • Have a qualified professional elevate the furnace, water heater, electric panel if susceptible to flooding.
  • Install Check valves in sewer traps to prevent flood water from backing up into the drains of your business.
  • Seal walls in basements with waterproofing compounds to avoid Seepage.
  • Arrange to have a free Emergency Ready profile made for your business in advance so if the flood does happen, then you will be able to manage the restoration process remotely.
  • Make sure you have flood insurance; flood insurance takes 30 days to get into effect so it is imperative that you have it long before you need it.
  • Document your business. Take quality pictures of vehicles, computers, inventory and office set up. You'll be glad you have this later.

ABOUT SERVPRO OF SPARROWS POINT/ESSEX/CHASE

SERVPRO of Sparrows Point/ Essex/Chase are the flood clean up experts in the Baltimore Metro area.

IF a flood strikes your business, give SERVPRO of Sparrows Point/ Essex/Chase a call:

(443)-231-6179

even minor floods have the potential to cause major damage to a structure when not treated quickly and properly and the clean-up is often and overwhelming task. The SERVPRO team at SERVPRO of Sparrows Point/ Essex/Chase is prepared to handle any size disaster and help make it "Like it never even happened." 

What to do after you call SERVPRO of Sparrows Point/Essex/Chase and what to do when the crew begins work - Dundalk, MD, USA

10/7/2021 (Permalink)

What to do after you call SERVPRO of Sparrows Point/Essex/Chase and what to do when the crew begins work - Fullerton, MD, USA

Call your insurance company

Ask your agent if this is a covered loss, and what your deductible will be.  This can be done before or after calling SERVPRO of Sparrows Point/Essex/Chase as we accept all insurance plans and you can also pay yourself – whether you are covered or not, this will not affect your ability to receive service.

What to do while the Crew is at work

Once the services have been arranged, and the SERVPRO crew is at work, do your best to keep all equipment running, still keep children out of the area as well as pets and do not be afraid to ask questions. While your plumber is there ask if there are ways to prevent a Sewage back up or back flow from happening again and ask him about installing a Backflow valve.

When the work is done

First off, pat yourself on the back for making it through this turbulent time! When the services are complete, SERVPRO of Sparrows Point/Essex/Chase will arrange to have your walls and flooring replaced and then it will be "Like it never even happened." 

Need to get in touch with SERVPRO of Sparrows Point/Essex/Chase? Give us a call! (443)-231-6179

Commercial Emergency Clean up for Essex, Maryland

9/14/2021 (Permalink)

Sparrows Point Property managers - ACTION during the first 24 hours following a water damage will help prevent secondary or permanent damage to your units.

That is why within 4 hours of loss notification, a SERVPRO of Sparrows Point/Essex/Chase franchise professional will be on site to help ensure water damage is handled by completing the following steps:

  1. Intake– ask client questions to determine which size crew, how many pieces of equipment, and what precautions to take.
  2. Inspection– Using information from phone intake, SERVPRO of Sparrows Point/Essex/Chase will inspect all affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning work.
  3. Emergency service- SERVPRO of Sparrows Point will begin by extracting the excess water and preparing the area for drying for each unity. They will explain the needed emergency services to you as well as the tenant, step by step.
  4. Document pre-existing damage and damage caused by water.
  5. Arrange for contents to be restored or disposed, with the owner signature and insurance approval (if applicable).
  6. Monitoring- monitor drying of structure and contents to ensure they are dried to appropriate industry standards; updates will be consistently communicated with you and your insurance company.
  7. Reinstall carpets, and clean affected areas of your property as well as arrange for reinstallation of walls and baseboard.
  8. Final walk through will be conducted with you to help ensure the property was restored to preloss conditions.

By following these steps, SERVPRO of Sparrows Point/ Essex/Chase will efficiently dry and restore your structure to its pre-existing condition with minimal impact on tenants, the structure and contents while also reducing secondary damage and permanent damage to your property following a water damage.

About SERVPRO of Sparrows Point/Essex/Chase

SERVPRO of Sparrows Point/Essex/Chase specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. We are located in Rosedale, Maryland, right on Yellow Brick road (yes Dorothy is our neighbor) and are able to help when disaster strikes!

Eastern Baltimore County: SERVPRO of Sparrows Point/Essex/Chase is your local Basement Water Damage Clean Up Expert!

9/7/2021 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall – especially in Sparrows Point, Essex and Chase Maryland. That’s because of our close proximity to the intricate water ways in our area. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Eastern Baltimore County basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - (443)-231-6179

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Sparrows Point/Essex/Chase and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help (410) 633-4383

Why Storms cause Sewer Back Ups in Bowleys Quarters Maryland

8/14/2021 (Permalink)

A sewer backing up, or contaminated water backing out of your tub, sink or toilet can be an absolute nightmare for Bowleys Quarters homeowners. Sewer backups happen frequently during storms because the sewer system is overwhelmed causing it to "back-up" through your toilet or drains.


The truth is you can’t (and shouldn’t) do very much; sewage contaminated water is dangerous to your health and should be avoided at all costs. If you have water backing up out of toilet, sink or bathtub in your Colgate home, then follow these steps and call SERVPRO of Sparrows Point Essex/Chase

410-633-4383

Your Game Plan

  • Stay out of the area/avoid cross contamination
  • Determine the source
  • Arrange repair and cleanup services with SERVPRO of Sparrows Point/Essex/Chase or your local SERVPRO/Water restoration company
  • Call your Insurance Company

Keep Children and Pets away from sewer-water affected areas

Keep children and pets away the moment sewer water is discovered, until the clean-up crew and sanitation is complete. Sewage is Category 3 water, more commonly known as black water. Category 3 water or Black water is defined by the IICRC as “the worst classification and is grossly unsanitary. It could cause severe illness or death if ingested” Keep children and pets away at all times and if you yourself must go in the area, wash your hands thoroughly and avoid touching cuts, eyes, mouth or ears with your hands or any item that came in contact with the black water.

Risks of Sewage back up debris

Category 3 water/Raw sewage contains diseases such as Hepatitis, Salmonella, E.Coli and Parasites just to name a few, would you risk cleaning this yourself without proper training or the tools and chemicals to do it correctly? These diseases survive weeks even months if not properly killed. Doing it yourself, or hiring the wrong professional puts you, your family, pets and house guests at a great risk. Call SERVPRO of Sparrows Point/Essex/Chase to schedule emergency Service to have the job taken care of "Like it never even happened."

Determine whether the waste is local (as in, from your own home) or from the sewer system also known as “backflow”

IF you are able to do some inspecting, then determine the source by the amount and the flow rate. Determine the source of the sewage backup – if entering the area seems like it would be dangerous to your health (no proper protective equipment) then just skip on down to arrange services. A local waste product would be from a blockage, tree roots affecting plumbing lines or broken or collapsed lines on your property, this waste would be from your own home but is still considered a category 3. Backflow is when the sewer system in your neighborhood or municipality is overwhelmed, and it reverses in your pipes, causing it to erupt from toilets, sinks and tubs. This can happen from heavy rain-flow overwhelming your municipality’s sewer system, causing it to backflow into your home.

Arrange Services with SERVPRO of Sparrows Point /Essex/Chase

Call an Emergency Restoration company such as SERVPRO of Sparrows Point Essex/Chase as we are IICRC Certified and specialize in cleaning up hazardous waste. Most contractors and plumbers do not have the capability to clean up the site after the repairs have been made and may not be approved by your insurance company if you choose to claim the loss.

SERVPRO also has a 1-4-8 policy, which means

  • 1 hour from notice of loss - (When you call), a SERVPRO professional will contact you to arrange services.
  • 4 hours of calling - a SERVPRO professional will be onside to start mitigating services (or your earliest convenience).
  • 8 business hour- a verbal briefing of the scope will be communicated to your adjuster by a SERVPRO Professional.

Why call SERVPRO? If any SERVPRO believes they are incapable of responding within this time frame, they will refer you to a different SERVPRO so you are not left waiting!

Call your insurance company

Ask your agent if this is a covered loss, and what your deductible will be.  This can be done before or after calling SERVPRO of Sparrows Point Essex/Chase as we accept all insurance plans and you can also pay yourself – whether you are covered or not.

If you are not covered, not a problem, we will begin services after a deposit has been made and the rest will be due upon completion. Please call for deposit details!

Having a sewage back-up can stink up your day but no sewage backup is too small or too big for SERVPRO of Sparrows Point/Essex/Chase.

Give us a call at (443)-231-6179

Water Damage Clean Up Experts in Sparrows Point

8/7/2021 (Permalink)

SERVPRO of Sparrows Point/Essex/Chase is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (443)-231-6179

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sparrows Point/Essex/Chase has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Sparrows Point/Essex/Chase

SERVPRO of Sparrows Point/Essex/Chase specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Floods - The most common reason for Water damage homes in Eastern Baltimore County

7/14/2021 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States. Whether your home or business is near a a river such as the gunpowder, along the streets of towson, or in the valley of hydes, or EVEN in the deserts of Arizona – there is always potential for flooding. Fema.gov reports in the last 5 years, all 50 states have experienced floods or flash floods. Just because you haven’t experienced a flood in the past does not mean you won’t in the future. In fact, 20% of all flood insurance claims come from moderate-to-low risk areas, and even just one inch of flood damage in an average home can cost you up to 27,000. According to the American Red Cross, floods cause more damage in the U.S. every year than any other weather-related disaster

About SERVPRO of Sparrows Point/Essex/Chase

SERVPRO of Sparrows Point/Essex/Chase specializes in the cleanup and restoration of baltimore county residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your Bowleys Quarters Middlesex property.

SERVPRO of Sparrows Point/Essex/Chase is Faster to any size Disaster in Eastern Baltimore County!

7/7/2021 (Permalink)

SERVPRO of Sparrows Point/Essex/Chase is the top choice for Residential and Commercial Water damage restoration in Eastern Baltimore County!

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Sparrows Point/Essex/Chase provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Sparrows Point/Essex/Chase arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (443)-231-6179

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants can cause health effects.

About SERVPRO of Sparrows Point/Essex/Chase

SERVPRO of Sparrows Point/Essex/Chase specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Severe Weather Stats for Middlesex, Maryland Residents!

6/14/2021 (Permalink)

Severe weather can happen in any time, anywhere. Each year Americans cope with the average of the following intense storms

  • 10,000 severe thunderstorms
  • 5000 flash floods or floods
  • 1300 tornadoes
  • 2 land-falling deadly hurricanes

Middlesex Maryland, did you know...

Approximately 98% of all presidentially declared disasters are weather related, leading to about 650 deaths PER YEAR and nearly 15 billion in damage. Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others

Know your risk. The first step to becoming weather ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business, and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms, and your shelter plan should include all types of local hazards.

Take Action. Take the next step in severe weather preparedness by creating an emergency communication plan for: work, family, and home. Put together or purchase and emergency ready kit. Keep important papers and valuables in a safe place.

Be an Example. Once you have taken actions to prepare for severe weather, share your story with co-workers, family friends or on facebook or twitter. Your preparedness story will inspire others

11 Tips to Prevent Mold Growth in your Bowleys Quarter Home in Baltimore Maryland

5/21/2021 (Permalink)

Mold Prevention Tips for Bowleys Quarters, Baltimore County, MD!

  1. Fix leaky plumbing and leaks in the building envelope as soon as possible.
  2. Watch for condensation and wet spots. Fix source(s) of moisture problem(s) as soon as possible.
  3. Prevent moisture due to condensation by increasing surface temperature or reducing the moisture level in air (humidity).
  4. To increase surface temperature, insulate or increase air circulation.
  5. To reduce the moisture level in air, repair leaks, increase ventilation (if outside air is cold and dry), or dehumidify (if outdoor air is warm and humid).
  6. Keep heating, ventilation, and air conditioning (HVAC) drip pans clean, flowing properly, and unobstructed.
  7. Vent moisture-generating appliances, such as dryers, to the outside where possible.
  8. Maintain low indoor humidity, below 60% relative humidity (RH), ideally 30-50%, if possible.
  9. Perform regular building/HVAC inspections and maintenance as scheduled.
  10. Clean and dry wet or damp spots within 48 hours.
  11. Don't let foundations stay wet. Provide drainage and slope the ground away from the foundation.

Source- http://www.epa.gov/mold/mold_remediation.html

About Our Mold Remediation Services

SERVPRO of Sparrows Point/Essex/Chase specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

7 steps to prevent a fire damage in your kitchen – Sparrows Point, Maryland, USA.

5/14/2021 (Permalink)

7 steps to prevent a fire damage in your kitchen – Sparrows Point, Maryland, USA.

  1. Stay in the kitchen – Fires happen when cooking is left unattended. If you have to leave the kitchen, turnoff the stove, and take pots and pans off the heat. This is especially important if you are broiling – remove food from the oven and turn off the broiler.
  2. Watch your clothing- Long sleeves that can get caught or catch onto things can catch fire. Instead wear short or close-fitting sleeves, and keep shirts tucked in or tied back with a well fitted apron.
  3. Beware of items around stovetop – move flammable items away from your stovetop before you begin cooking. Keep oven mitts, kitchen towels and appliance cords away from burners.
  4. Keep fire extinguisher in kitchen – keep a fire extinguisher nearby to put out any potential fire. Make sure the extinguisher is up to date and hasn’t expired.
  5. Learn your fire extinguisher – Read and get to know your fire extinguisher, practice operating it using expired fire extinguishers outside.
  6. Never throw hot grease in garbage can – hot grease can cause the contents of the trashcan to catch fire. Always pour hot grease into a heat safe container with a aluminum foil underneath to catch drips!
  7. Extinguish candles – candles themselves are a leading cause of fires in homes. Keep candles extinguished while cooking and if you do decide to use a candle in the kitchen, opt for short wide candles that are hard to tip over and keep the wick trimmed!

About SERVPRO of Sparrows Point/Essex/Chase

SERVPRO of Sparrows Point Essex/Chase is a fire water damage restoration franchise and is accepted by all insurance companies. If your home is affected by a kitchen fire damage, please call SERVPRO of Sparrows Point/Essex/Chase 443-231-6179

7 steps to prevent a fire damage in your kitchen – Sparrows Point, Maryland, USA.

5/14/2021 (Permalink)

7 steps to prevent a fire damage in your kitchen – Sparrows Point, Maryland, USA.

  1. Stay in the kitchen – Fires happen when cooking is left unattended. If you have to leave the kitchen, turnoff the stove, and take pots and pans off the heat. This is especially important if you are broiling – remove food from the oven and turn off the broiler.
  2. Watch your clothing- Long sleeves that can get caught or catch onto things can catch fire. Instead wear short or close-fitting sleeves, and keep shirts tucked in or tied back with a well fitted apron.
  3. Beware of items around stovetop – move flammable items away from your stovetop before you begin cooking. Keep oven mitts, kitchen towels and appliance cords away from burners.
  4. Keep fire extinguisher in kitchen – keep a fire extinguisher nearby to put out any potential fire. Make sure the extinguisher is up to date and hasn’t expired.
  5. Learn your fire extinguisher – Read and get to know your fire extinguisher, practice operating it using expired fire extinguishers outside.
  6. Never throw hot grease in garbage can – hot grease can cause the contents of the trashcan to catch fire. Always pour hot grease into a heat safe container with a aluminum foil underneath to catch drips!
  7. Extinguish candles – candles themselves are a leading cause of fires in homes. Keep candles extinguished while cooking and if you do decide to use a candle in the kitchen, opt for short wide candles that are hard to tip over and keep the wick trimmed!

About SERVPRO of Sparrows Point/Essex/Chase

SERVPRO of Sparrows Point Essex/Chase is a fire water damage restoration franchise and is accepted by all insurance companies. If your home is affected by a kitchen fire damage, please call SERVPRO of Sparrows Point/Essex/Chase 443-231-6179.

What it means to be an IICRC Certified Firm in Eastern Baltimore County and Beyond

5/7/2021 (Permalink)

SERVPRO of Sparrows Point/Essex/Chase is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Sparrows Point/Essex/Chase

SERVPRO of Sparrows Point/Essex/Chase specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Essex, you can't plan for a disaster - but you can prepare for them!

4/21/2021 (Permalink)

No one ever plans for a disaster, but you can always prepare for it. Did you know 50% of businesses never reopen following a disaster? Preparation is key to making it through any size disaster whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your Edgemere business is inactive and get you back in the building following a disaster. 

Advantages of the SERVPRO emergency Ready Profile

  • A no cost assessment of your facility
  • a concise profile document containing only the critical information needed in the event of an emergency
  • a guide to help you get back into your building following a disaster
  • establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider
  • identification of the line of command for authorizing work to begin
  • provides facility details such as shut-off valve locations, priority areas, and priority contact information

This App is of no cost to you. It is a complimentary service that SERVPRO of Sparrows Point/Essex/Chase will provide to you. We hope that you use us in the event of a disaster, but in the end that choice will always be yours!

Property owners in Middlesex Maryland - the 1st 24 hours are the most important when disaster strikes!

4/21/2021 (Permalink)

Middlesex Property managers, as you may already know the first 24 hours following a water damage are the most important in preventing secondary or permanent damage to your facility. Within 4 hours of loss notification, a SERVPRO of Sparrows Point/Essex/Chase franchise professional will be on site to help ensure water damage is handled by completing the following steps

Inspection – SERVPRO of Sparrows Point/Essex/Chase will inspect all affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning work.

Emergency service- SERVPRO of Sparrows Point will begin by extracting the excess water and preparing the area for drying and take steps to help protect your business as well as the personal belongings and other contents through the renter’s insurance of each tenant. They will explain the needed emergency services to you as well as the tenant, step by step

Monitoring-To help ensure all belongings are dried to appropriate industry standards, SERVPRO will monitor the drying process, and updates will be consistently communicated with you

Restoration- SERVPRO will reinstall carpets, and clean affected areas of your property as well as arrange for reinstallation of walls and baseboard. A final walk through will be conducted with you to help ensure the property was restored to preloss conditions

About SERVPRO of Sparrows Point/Essex/Chase

SERVPRO of Sparrows Point/Essex/Chase specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. We are located in Edgemere, Maryland, right on Yellow Brick road (yes Dorothy is our neighbor) and are able to help when disaster strikes!

Bowleys Quarter Fire Damage Prevention Tip: How to Extinguish an Oven Fire

4/14/2021 (Permalink)

How to put out an oven fire to prevent a fire damage – Bowleys Quarters MD, USA

SERVPRO of Sparrows Point/Essex/Chase has cleaned smoke damage from hundreds of Bowleys Quarters homes since our doors opened in 2001. Oven fires are one of the main causes of smoke damage clean up in the Bowleys Quarters Maryland area and can happen for numerous reasons:

  • Fat and grease splatter, causes a flame
  • When batter overflows
  • Simply forgetting something in the oven
  • using the self-cleaning feature.
  • Electrical malfunction

Here are tips on how to put out an oven fire:

What to do if something in the oven catches fire

    1. Leave the oven door closed! – this will starve the fire of oxygen.
    2. Turn off the oven and allow the fire to deplete existing oxygen in the oven.
    3. If it does not go out on its own, leave the house and call 911.
    4. If it does go out, thenopen your windows before opening the oven door. If you’re not positive, just wait a bit longer to be sure.
    5. With your fire extinguisher close-by, carefully open the oven door (it will be smoky!) and remove the hot pan.
  • Allow the smoke to clear before determining the cause of the fire and possibly resuming cooking.

When Disaster Strike your Chase home or Business, Call SERVPRO of Sparrows Point/Essex/Chase!

4/7/2021 (Permalink)

SERVPRO of Sparrows Point/Essex/Chase provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Baltimore County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs for your Eastern Baltimore county home.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 443-231-6179

Residential Services

Whether your Eastern Baltimore County home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Eastern Baltimore County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: Click Here

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Sparrows Point: Reduce your risk of a fire in your home or business by inspecting Storage areas

3/14/2021 (Permalink)

Reduce your risk of fire – inspect storage areas

At SERVPRO of Sparrows Point/Essex/Chase, we see many homes and businesses in eastern Baltimore county, experience fires. Many people are vigilant on checking areas of their home and keep smoke alarms up-to-date...but some areas may be forgotten, such as a garage, shed, or unfinished storage space within your home. Your garage, basement and yard can present hazards as well — in fact, they have the potential to be even more dangerous. Here are tips on what to inspect to prevent a fire in your garage, shed, or basement.

TIPS:

  • Avoid cluttering debris or junk near your furnace or heater.
  • Old newspapers piled in damp, warm places can actually self-combust — they don’t even have to be close to a heat source.
  • Keep oil soaked rags in a metal container – think linseed oil, oil-based wood stains, oil rags from mechanical maintenance.
  • Store flammable solvents and liquids in a fire cabinet
  • If you have gasoline or other flammable liquids at home, keep them tightly sealed in metal containers and make sure they’re far away from heat sources, including the gas or charcoal grill you love to use in the summer.
  • The grill itself should be at least 10 feet from your home and placed away from any overhead branches or structures.

 If you've experienced a home fire, and aren't sure what to do, please call SERVPRO of Sparrows Point Essex/Chase, or your insurance agent. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 443-231-6179

Mold Remediation Vs. Mold Removal and what it means for your Essex Maryland Home

3/7/2021 (Permalink)

Essex Maryland -- Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us at SERVPRO Sparrows Point/Essex/Chase Today – 443-231-6179

Plan your Business Continuity plan for your Bowleys Quarter Busines

2/21/2021 (Permalink)

As a Middlesex Maryland business owner, or property manager, you are a leader in your community and have the opportunity to set an example for your employees, customers and community to follow. 

This year, join your community in preparing for emergencies and disasters of all types, and leading efforts to encourage the community as a whole to become more prepared. "disasters happen" and not only devastate individuals and neighborhoods, but entire communities, not to mention businesses of ALL sizes!

As an employer in your community, having a business continuity plan is your best defense against a disaster. A business continuity plan protects the business, its employees, its infrastructure and maximizes the chances and speed of recovery after a disaster strikes. 

Don't know where to start? Give SERVPRO of Sparrows Point/Essex/Chase a call or your local SERVPRO and we will get you started (for free!).

ABOUT SERVPRO of Sparrows Point/ Essex/Chase

SERVPRO of Sparrows Point / Essex/Chase has been serving commercial properties all over the Middlesex, Colgate, Bowleys Quarters area for over 17 years. We are a nationally ranked emergency restoration company, that is family owned and approved by all insurance companies. Please give us a call at 443-231-6179

How to Escape a Burning Building

2/14/2021 (Permalink)

WARNING: If you are in a home fire RIGHT now, Call 9-1-1!

Timing is everything, in just two minutes, a fire can become life-threatening. In five minutes, a residence can be engulfed in flames. Here are things many people don’t expect after escaping a home fire, and tips on how to escape safely.

Fire is FAST! In less than 30 seconds a small flame can turn into a serious fire. It only takes minutes for thick black smoke to fill a house or for it to be engulfed in flames - impairing vision and breathing.

Tip: make sure all fire alarms are in working condition and appropriately placed fire extinguishers

Fire is HOT! Room temperatures in a fire can be 100 degrees at floor level and rise to 600 degrees at eye level. Inhaling this super-hot air will scorch your lungs and melt clothes to your skin.

Tip: Always crawl on the floor – the air will be cooler and there will be more oxygen.

Fire is DARK! Fire starts bright, but quickly produces black smoke and complete darkness.

Smoke is DEADLY! Smoke and toxic gases kill more people than flames do. Fire produces poisonous gases that disorient you. asphyxiation (suffocation) is the leading cause of death from home related fires.

Tip: If you open a door, open it slowly. Be ready to shut it quickly if heavy smoke or fire is present.

Our Fire Damage Restoration Services for Sparrows Point and Dundalk MD

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. SERVPRO of Sparrows Point/Essex/Chase has the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today –443-231-6179

Source: https://www.ready.gov/home-fi

What to do if you have Mold in your Sparrow's Point, Maryland Home

2/2/2021 (Permalink)

Sparrows Point, Maryland has the optimum weather for mold growth – high humidity, in a flood prone area. Meaning unless a water damage is treated by a professional you have a higher mold contamination risk than others in Baltimore city or county. If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Dundalk/Essex/Chase for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Sparrows Point/Essex/Chase specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (410) 633-4383

SERVPRO of Sparrows Point/ Essex/ Chase understands the urgency of action for a commercial water loss

5/4/2020 (Permalink)

Flooding and water damage events in Baltimore County commercial properties are often complex with numerous issues that require special training and insight. Our goal is to get your business back to operation as quickly as possible

SERVPRO of Sparrows Point/Essex/Chase understands that each commercial water damage is unique to the business it effects. We work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Sparrows Point/Essex/Chase

SERVPRO of Sparrows Point/Essex/Chase specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Eastern Baltimore County: here is what you do to get your flooded crawlspace under control

4/16/2020 (Permalink)

Follow these steps to regain control until help arrives. 

If it can be done safely, determine the source, and stop water form coming in.

Did it rain like cats and dogs last night? Is water coming from the hot water heater? Maybe your refrigerator (sometimes, the ice maker line breaks and causes extensive flooding)? Turn the water off or skip to step two if it is storm related and it’s still raining.

Move items out of the wet areas

SERVPRO of Sparrows Point/ Essex/ Chase's number one tip: Do what you can without hurting yourself. Do not do heavy lifting or awkward bending if your doctor has instructed you not to. Start by “blocking” furniture (place aluminum foil under furniture legs or wood blocks; this prevents the furniture from staining the flooring, which happens often when a water damage occurs). 

Wipe water excess from surfaces after removing lamps and objects on top, and move wet area rugs away from floors, their dyes often bleed and stain wood flooring and carpet.  Perhaps the garage, or on top of a large trashbag/tarp.

The mitigation company should handle the rest, Here is how the SERVPRO System handles your contents

Remove excess water with towels, or Mop.

Blot or mop excess water from carpet with clean neutral colored towels and clean mops. (heavily dyed or soiled towels may bleed and dye the area).

Schedule repairs and mitigation services to restore your wet basement. 

If you’ve determined the source, call to schedule to have it fixed immediately, then call your insurance company to file a claim if you wish to, then call an IICRC certified restoration company. 

Not all Restoration companies are equal

Get to know your options and make sure to read reviews from their website and from review sites, inspect before and after pictures, and check certifications. This is not something that anyone can do, in fact the proper equipment and chemicals aren’t even available to those who are not properly trained, licensed and insured in this field, all of which cost thousands and thousands of dollars each year to renew not to mention the mind boggling costs to get trained. Hiring an amateur or someone who considers themselves a handyman will lead to future problems and a bigger bill in the long run, and often times these handymen cost triple what a normal emergency restoration company would charge in the first place.

SERVPRO of Sparrows Point/ Essex/ Chase has the team you need to conquer COVID-19 [Coronavirus]

4/14/2020 (Permalink)

SERVPRO of Sparrows Point/Essex/Chase is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today –SERVPRO of Sparrows Point/Essex/Chase, 443-231-6179

Fire damage clean up: what to expect when working with SERVPRO of Sparrows Point/ Essex/ Chase

4/9/2020 (Permalink)

SERVPRO of Sparrows Point /Essex/Chase is available 24 hours a day for fire emergencies, large or small. When you are dealing with fire damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the fire damage.

We Answer the Phone Ready to Help
Call Today - (
443)-231-6179

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sparrows Point/Essex/Chase has the specific fire damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your fire damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed. SERVPRO will also work with you to connect you to specialty services such as such as electronic restoration specialists and Textile restoration specialists.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the fire-damaged home or business
  • When did the fire damage occur?
  • What caused the fire damage (if known)?
  • Is there electricity available (on-site)?
  • Has the fire department declared it safe to enter?

About SERVPRO of Dundalk/Essex/Chase

SERVPRO of Sparrows Point/Essex/Chase specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

When Storms or Floods hit Baltimore County, SERVPRO is ready!

12/6/2017 (Permalink)

Dark storm clouds behind a yellow storm warning street sign Our highly trained crews are ready to respond 24/7 to storm or flood damage in Baltimore County.

SERVPRO of Sparrows Point/Essex/Chase specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Baltimore County, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (443)-231-6179

Restoring Your Baltimore Commercial Property After A Water Damage Event

12/6/2017 (Permalink)

Flooded commercial space Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events in Baltimore County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Sparrows Point/Essex/Chase

SERVPRO of Sparrows Point/Essex/Chase specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew: Employee Photos

Baltimore County Residents: We Specialize in Flooded Basement Cleanup and Restoration!

12/6/2017 (Permalink)

Dry wall removed in water damaged home. This Baltimore County home’s basement flooded due to heavy rains.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Baltimore County basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 443-231-6179

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Sparrows Point/Essex/Chase and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 443-231-6179

Baltimore County Residents: Follow These Mold Safety Tips If You Suspect Mold

12/6/2017 (Permalink)

Image of Black mold with the words "black mold" layered over top. Be careful! Without proper training, you could be spreading mold throughout your home.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Dundalk/Essex/Chase for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Sparrows Point /Essex/Chase specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 443-231-6179

For Immediate Service in Baltimore County, Call SERVPRO

12/6/2017 (Permalink)

Alarm clock, saying 24:07 We provide immediate service, day or night!

SERVPRO of Sparrows Point/Essex/Chase provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Baltimore County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (443)-231-6179

Residential Services

Whether your Baltimore County home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Baltimore County commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: Click Here

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Our Highly Trained Restoration Specialists Can Restore Your Home

11/16/2017 (Permalink)

IICRC Certified Firm Official Logo We are an IICRC Certified Firm

SERVPRO of Sparrows Point/Essex/Chase is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Dundalk/Essex/Chase

SERVPRO of Sparrows Point/Essex/Chase specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Sparrows Point/Essex/Chase Smoke and Soot Cleanup

11/16/2017 (Permalink)

smoke damaged kitchen stove Smoke and Soot Damage Can Cause a Pervasive Odor in Your Home

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Sparrows Point/Essex/Chase will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today- 443-231-6179

24 Hour Emergency Water Damage Service

11/16/2017 (Permalink)

water damaged floor with debris SERVPRO of Dundalk/Essex/Chase provides 24 hour fire and water damage restoration service in Baltimore County.

SERVPRO of Sparrows Point/Essex/Chase is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 443-231-6179

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Sparrows Point/Essex/Chase has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Sparrows Point/Essex/Chase

SERVPRO of Sparrows Point /Essex/Chase specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Does Your Home Have A Mold Problem?

11/16/2017 (Permalink)

signs of mold - smell, past flooding and health symptoms In Baltimore County, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (443)-231-6179

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